My item was damaged on delivery
Catering Centre
Last Update 5 years ago
It is important that you notify us if any part of your order is damaged within 24 hours of receiving your delivery. Unfortunately we cannot exchange or refund your order for damaged items after this time frame due to insurance from our couriers.
My item was damaged after the 24 hour notice period
You can still receive a replacement you will need to complete the returns form on our terms page and the item will be collected and replace with a like for like. This however is not always possible with the likes of large items or catering equipment and we would therefore arrange for the manufacturer to visit you premises to inspect the item and advise us on the next step. It is also important to read the terms and conditions of the warranty with the selected manufacturer.
More information on Returns and Refunds via our page here